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The original item was published from 10/1/2019 4:37:00 PM to 10/13/2019 12:00:01 AM.

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Posted on: October 1, 2019

[ARCHIVED] Garbage cart questions: Answered

Residents in unincorporated Palm Beach County, here are answers to a few of the main questions we've received about the new garbage carts.

  • Please place all of your garbage inside your cart for collection. If anything is placed outside of the cart, it won't be picked up.
  • If you have not yet received a cart, please place your garbage out as your normally would until you receive your new cart. Please contact SWA Customer Service at and we will ensure that one is delivered as soon as possible.
  • If you would like an additional 96 gallon cart, there will be a onetime $65 fee. To request an additional 96 gallon cart, please email with your name, address and phone number, and an SWA Customer Service team member will notify your service provider to set you up with your additional 96-gallon cart.

Due to an overwhelming amount of calls and a strict policy of no cart exchanges for 90 days, we are not able to accept any cart calls at this time. 

Detailed information about the changes to collection in unincorporated Palm Beach County»

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