After the use permit expires and no damage fees have been assessed, the damage deposit will be refunded. A check will be issued by the Finance Department. This process can take up to 4 weeks. The check will be mailed or, upon request, can be picked up at the SWA Administration Building.
Damage fees are assessed in the following situations or as deemed necessary by the Risk Manager or his/her designee.
Removal of carpet or tile stains requiring more than standard extraction or cleaning methods
Stains on the walls
Broken furniture or equipment
Defacement or vandalism of any part of the interior or exterior of the building
Damage created by improper use of equipment or non-compliance with facility rules
Equipment found to be missing as a result of a group using the facility
Police called for an emergency or a disturbance
Damage fees are based on replacement or repair costs incurred by the SWA, and may exceed the deposit amount. The SWA may take legal action to recover these costs.
A post-function walkthrough will be required. The SWA staff will visually inspect the facility immediately following the event with a member of the group, if one is available. Within 3 business days, the Risk Manager or his/her designee will contact the group to discuss any damage noted during the walkthrough or additional damage that was found and what course of action will be taken.
Note: If all fees are not paid 10 days prior to the event, the refund of damage deposit may be delayed.