The Solid Waste Authority of Palm Beach County provides garbage and recycling collection service for the residents and businesses of unincorporated Palm Beach County. The Authority provides this service through contracted haulers. The county is divided into six service areas. Collection service within each unincorporated area of the service areas is awarded to an individual hauler that has the exclusive right to provide service in accordance with the service guidelines in their contract.
The Authority does not provide garbage or recycling collection service in the municipalities within Palm Beach County. Each municipality services its residents and businesses through their own haulers or through contracted haulers.
Who to Contact
If you live in unincorporated Palm Beach County and have a collection problem or concern, contact the Authority's Customer Information Services Department at 561-697-2700, or toll-free from southern and western Palm Beach County at 866-SWA-INFO (866-792-4636). You can also contact us online. Your service is our primary concern. That's why the SWA has a team of customer information service area coordinators and customer service representatives ready to assist you with service quality issues and to answer your questions.
If you live in a municipality, please contact your city. As a courtesy, we have compiled a list of municipal contacts.